Triple Zero (000) is Australia's primary emergency number for requesting assistance from police, fire, or ambulance services. There are many examples, from both Australia and overseas, where children as young as four years old have played a pivotal role in saving lives and property by calling Triple Zero and providing the information needed to obtain assistance from the emergency services. Knowing when and how to call Triple Zero is an important life skill that all children should learn.
The Triple Zero Kids’ Challenge is a comprehensive set of educational resources that provide children with the essential knowledge and skills they need to become competent, confident and responsible users of the Triple Zero emergency service number.

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Questions, concerns and feedback

While the learning activities directly address the very serious topics of medical emergencies, major accidents, fires and crime, they have been designed to be as fun and engaging as possible. They have also been rigorously tested and evaluated among the intended audience. However, should you have any questions relating to any of the content in this resource, do not hesitate to contact your local emergency service agency. We also welcome feedback on your experiences in playing the game or using the Teachers resources, so that it can be improved for future users. All feedback can be forwarded to the Triple Zero Awareness Working Group at triplezero@fire.nsw.gov.au


This website and game do not collect verifiable personal information from users, only anonymous data. This data, combined with basic connection and operation statistics are used to estimate the distribution and utilisation of this content and to ensure correct operation of the website and game. These statistics may be used to inform further publishing decisions by stakeholders.

Game disclaimer

The content of this game is provided for general information only and is not intended to be a substitute for or relied upon as specific professional advice. Users should seek professional advice from your local Emergency Services Organisation before taking any action based on material used in this game. Discussions with Emergency Telephone Operators in real life may not happen exactly as depicted in the game.

No responsibility for loss or damage suffered by any person acting on or refraining from action as a result of this game is accepted.

In some cases the material may incorporate or summarise views, guidelines or recommendations of third parties. Such material is assembled in good faith, but does not necessarily reflect the considered views of the Australian Government and State/Territory Governments or indicate a commitment to a particular course of action.

Special thanks

Game development and general creative genius - The Team at 360 Entertainment
Project Management - Paula Granelli
Scriptwriter - Ken Wallace
Editor - Melody Lord
Game development assistance -Mat Stormon
Event Co-ordination - Tracey Khan
Event Co-ordination - Rachel Boberg
Focus group testing:
International Grammar School, Ultimo NSW
Rozelle Primary School NSW
Elanora Heights Public School NSW
Bert Oldfield Public School NSW
St Edmunds School, Wahroonga NSW