PRIVACY POLICY & TERMS OF USE

PRIVACY POLICY
The Triple Zero Kids’ Challenge application and website are developed and operated by 360 Entertainment Pty Limited (ABN 16 134 000 918) (referred to in this policy as 360 Entertainment, the company, we, us or our). By using the application or website, you agree to the terms of this Privacy Policy.
This Privacy Policy describes how we handle personal information collected through your use of the Triple Zero Kids’ Challenge application and website.

1. Amendments to this Privacy Policy
By downloading, accessing or using the application or website, or by otherwise providing us with personal information, you agree to the terms of this Privacy Policy.
The current version will always be available on the website. It supersedes all previous versions and governs the collection, use and disclosure of personal information.
We may modify or amend this Privacy Policy at our discretion. Continued use of the application or website after changes are made constitutes acceptance of the updated policy.

2. Data Collection and Use
The application does not collect personally identifiable information.
We may collect limited, non-identifiable operational data, such as basic connection information and usage statistics, to help:
evaluate how the content is used
ensure correct operation of the application and website
inform future updates and development decisions

These statistics are anonymised and do not identify individual users.

3. Disclaimer
The content provided in the application is for general information purposes only and should not be relied upon as specific professional advice.
Users should seek appropriate advice from their local emergency services organisation before acting on any of the information presented. Real-life conversations with emergency call takers may differ from those depicted in the application.
We do not accept responsibility for any loss, damage or injury arising from actions taken, or not taken, based on information contained in the application or website.

4. Third-Party Material
Some material in the application may summarise or reference content from third parties. This material is compiled in good faith but may not reflect the official views of the Australian Government or any State or Territory Government.
Inclusion of third-party material does not constitute endorsement or indicate a commitment to any particular course of action.

5. Security of Information
We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no data transmission over the internet can be guaranteed as completely secure. We are not responsible for unauthorised access resulting from a breach or failure of security.
If we no longer require personal information for the purposes for which it was collected, and are not legally required to retain it, we will take reasonable steps to destroy or de-identify it.

6. Updates to this Policy
This Privacy Policy may be updated from time to time without notice. You are encouraged to review it periodically.

TERMS OF USE
These Terms of Use apply to your use of the Triple Zero Kids’ Challenge application and website (collectively, the Services). By accessing or using the Services, you agree to comply with these Terms.

1. Purpose of the Services
The Services are designed to educate children, teachers and caregivers about the purpose of Triple Zero (000) and how to respond in emergencies.
The Services are intended for educational purposes only and must not be used as a substitute for professional emergency advice or real-life guidance from emergency services organisations.

2. Acceptable Use
You must use the Services responsibly and must not:
attempt to disrupt or interfere with the operation of the Services
upload, transmit or distribute malicious code
engage in behaviour that may harm or hinder other users
use the Services for commercial purposes without permission
impersonate any person or organisation
We may restrict or terminate access to the Services for breach of these Terms.

3. Intellectual Property
All content within the Services, including characters, images, audio, animations, storylines, design elements and game logic, is the intellectual property of 360 Entertainment or its partners.
You may not copy, reproduce, modify, distribute, republish or create derivative works based on the Services without written permission.
Educational institutions may use the content internally for teaching purposes but may not resell, redistribute or publicly host the content outside of the authorised website/platform.

4. Third-Party Links
The Services may contain links to external websites. These links are provided for convenience only. We are not responsible for the content, privacy practices or availability of external sites.

5. Disclaimer
The Services are provided “as is” and “as available”. Although we aim to provide accurate and helpful educational material, we make no warranty regarding:
accuracy or completeness of content
uninterrupted access to the Services
suitability of the content for any particular purpose
To the fullest extent permitted by law, we are not liable for any loss, damage or injury resulting from your use of the Services.

6. Changes to the Services
We may modify, update or discontinue any part of the Services at any time without notice.

7. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

Contact
If you have questions regarding these Terms or the Privacy Policy, please contact:

360 Entertainment Pty Ltd
Email: support@000kids.com
Last Updated: 13 November 2025